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FAQ

  • Is the packaging Eco-friendly?
    Yes. Our packaging comes from a company called Noissue. They use acid free paper tissue, soya bean ink and an outer packaging that looks and feels like plastic but is made from Corn. It's genius.
  • What are the delivery costs for my parcel?
    UK orders £3.50, EU orders £7.00, ROW orders £10. Delivery is usually within 2-3 working days for the UK. Europe appears to be about 5-7 days. Rest of the world appears to be 1-3 weeks, depending on the destination.
  • Are the bamboo fields sustainable?
    Yes! Bamboo grows very quickly without the use of chemicals or pesticides making it environment friendly. It is much more environmentaly friendly than cotton which uses, pesticides and herbicides in the production process. Our Bamboo is sourced from China where it is grown and used in many household items such as clothing, bags, furniture and even nappies.
  • What is Lyocell?
    It is a material made from Eucalyptus bark. Eucalyptus grows like a weed in many countries and it used in many different products. Lyocell Fabric What is Lyocell Fabric Lyocell fabric is an amazing eco friendly fabric that represents a milestone in the development of environmentally sustainable textiles. Lyocell is a natural, man made fibre. Made with wood pulp from sustainable tree farms, lyocell textiles are created through the use of nanotechnology in an award-winning closed-loop process that recovers or decomposes all solvents and emissions. It is 100% biodegradable, perhaps the greatest benefits are the variety and exceptional comfort you can experience with lyocell clothing. Advantages Eco Print Made from the natural cellulose found in wood pulp. The fiber is economical in its use of energy and natural resources, and is fully biodegradable. Colour Rich Lyocell was created with color in mind, because of the fibers' high absorbency. The fabrics can be dyed to high quality standards. Moisture Absorbent This eco fabric has natural breathability and 50% greater moisture absorption than cotton. Anti-bacterial Due to its moisture management, lyocell is also anti-bacterial. Feel of Fabric Similar to rayon in feel. Soft, breathable, lightweight and comfortable. Lyocell has an extremely smooth, soft surface that drapes beautifully to flatter every figure. Great for sensitive skin Lyocell’s smooth fiber surface feels soft and supple against the skin and its incredible wicking abilities keep the skin dry, making lyocell a great fabric for sensitive skin. Versatile This eco fabric has controllable fibrillation (the very fine hairs found on the outer fibres), which can be manipulated into everything form suede-like softness to a silky smooth finish. Durable This super fibre can hold up to a beating when both wet and dry, and is most conveniently resistant to wrinkles.
  • How do I care for my garments?
    All of our garments can be machine washed at 40 degrees. Please DO NOT use fabric conditioner as this will reduce the natural wicking ability of your fabric. The items will dry very quickly so there is no need to tumble dry. This will extend the life of your garment. Place on a hanger for optimal drying. CARE INSTRUCTIONS WASH AT 40 degrees. DO NOT use conditioner as this reduces it's wicking capability. DO NOT tumble dry. IRON on warm. (If it needs it.)
  • Are the items made from 100% organic bamboo?
    Yes. The bamboo used is 100% organic, sourced in China. The sourcing company holds the Global Eco Standard for its sourcing and producing standards. To add certain properties to the Bamboo it is mixed with Lyocell and elastane. Lyocell is Eucalyptus, similar to Tencel, a product used in many of todays outdoor extreme wear products. This magic mix improves stretch, the wicking ability of the fabric and ensures the durability of the fabric when washed (less puckering).
  • How can I return my garment or change it?
    We are sure that you will love your new garment. If you do not, for any reason,then please return the garment to the following address: 1 TOWN FARM COTTAGE MILBOURNE NEWCASTLE UPON TYNE NE20 0EE Please place a telephone number within the package and I will telephone to make arrangements for your refund. Many thanks, Mandy Linney. email: support@kavuclothing.com telephone: 07555788524. DUE TO HYGIENE REASONS, WE CAN NOT CHANGE THE FRENCH KNICKERS.
  • What size should I order?
    Our sizes are based on the British system of sizing. We offer garments from a size UK8 to a UK20. Please consult the table below for the exact sizing. (ALL MEASUREMENTS ARE IN CM) SIZE 8 - bust 82cm, waist 65cm, hip 90cm. Cami length = 46 cm ( measured from under the arm to the hem). Chemise length = 78 cm ( measured from under the arm to the hem).
  • How does it work?
    This new material does not have a commercial name because it has never been made in the world before. Bamboo has been made into clothing for about 100 years but eucalyptus is a more recent addition. Combining the two: makes the magic happen. Both of the raw materials are known for their various qualities: Great for wicking Anti-bacterial Hypoallergenic Naturally cooling But the way in which they have been woven is the key to providing the optimum 'breathability' of the fabric. The weft and weave is such that the holes are bigger: allowing your body to self regulate its temperature. That results in a cooler night's sleep. These holes are still microscopic, its not like knitting: but it works. If you need to feel cooler: you feel cooler. If you need to feel warmer: you warm up. SELF-REGULATING NIGHT WEAR.
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